CHAPTER 5

ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

IT Roles and Responsibilities

- CIO (chief information officer)

Overseeing all uses of information technology. Ensuring the strategic alignment of IT with business goals and objectives. Reports directly to the CEO. Manager~ ensure the delivery of all IT projects, on time and within budget. Leader~ ensure the strategic vision of IT is in line with the strategic vision of organization. Communicator ~ advocate and communicate the IT strategy by building and maintaining strong executive       relationship

- CTO (chief technology officer)

Ensuring the throughput, speed, accuracy, availability and realibilityof an organization's IT. Have direct responsibility for ensuring the eficiency of IT systems throughout the organization

- CSO (chief security officer)

Ensuring the security of IT systems. Developing strategies and IT safeguards against attacks from viruses and hackers

- CPO (chief privacy officer)

Ensuring the ethical and legal use of information within an organization. Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information

- CKO (chief knowledge officer)

Collecting, maintaining and distributing the organization's knowledge. Designs programs and systems that make it easy for people to reuse knowledge. Must continuously encourage employee contributions to keep systems up-to-date. Can contribute directly to the organization's bottom line by reducing the learning curve for new employees or employees taking on new roles

The Gap Between Business Personnel and IT Personnel

The gap between the business arm in an organization and IT is exist because presence of perception business people that the IT department generates expenses not income. This means they looks alike liability and not asset to the organization. In the same time, the IT department is hidden from the customer often classified as back office business initiative or process, This create a different perspective to the business personnel and the resuly, a gap is exist.

Organizational Fundamentals

- Ethics ~ Ethics is the principle and standards that guide our behavior toward other people. Descriptive ethics is exactly that a description of "what is" in the reality of business ethics. This perspective seeks to understand moral and ethical systems shared by people, cultures and societies. This form seeks to understand prevailing views and actions regarding ethical behavior. Effective communicatiob is important to accutarely and effectively convey the management's message. several key elements are important are honest, faith and confident. 

- Security ~ Security is a major ethical issues. The right to be left alone when you want to have control over your own personal possessions and not to be observed without your consent.